Privacy Policy

How CoreInsightsAI collects, uses, and protects your information.

Effective: 11 August 2025 support@coreinsightsai.com

Information we collect

  • Contact and business details you provide (name, company name, email, phone).
  • Billing and invoicing information required to process payments and issue receipts. We do not store raw card numbers or CVV information on our servers.
  • Project data, files, analytics inputs and any other materials you share with us to deliver services.
  • Usage data about interactions with our website (IP address, browser, device, pages visited) for analytics and security.

How we use information

  • To deliver analytics and consulting services, produce reports and visualisations, and communicate project status.
  • To process payments and issue invoices via secure, PCI-compliant payment gateways and financial service providers.
  • To detect and prevent fraud, comply with legal obligations, and improve our services.

Sharing & service providers

  • We may share information with third-party service providers who help deliver our services (payment processors, cloud and storage providers, communication platforms). These providers are engaged only to the extent necessary and are contractually required to protect your data.
  • We do not sell or trade personal or business data.

Data retention & security

  • We retain project data for as long as necessary to provide services and as required by law or contractual obligations.
  • We implement industry-standard organisational and technical safeguards to protect data (access controls, encryption, secure hosting). However no system is 100% secure; in the unlikely event of a breach we will follow applicable notification laws.

International transfers & compliance

Client data may be stored and processed in India or in other jurisdictions where our service providers operate. We will take reasonable measures to ensure appropriate protections for any cross-border transfers. Where applicable, we will comply with data protection frameworks (including GDPR obligations for EU clients).

Your rights

You may request access to, correction of, or deletion of your personal data. To exercise these rights, contact: support@coreinsightsai.com. We will respond in accordance with applicable law.